Privacy Policy
Last updated: October 2026. This policy explains what Summit Presence collects, why we collect it, and your rights regarding your data.
Who we are
Summit Presence is a trading name of Tradek EOOD, a company registered in Sofia, Bulgaria. Tradek EOOD is the data controller for personal data processed through this website and our services. Registered address: Elena Varakadjieva 2, 1407 Sofia, Bulgaria. Contact: joshua@summitpresence.com.
What we collect
We collect the information you provide through our contact forms — your name, business name, email, phone, and message. For clients, we also collect the business data needed to run the service, such as business details and customer review information.
Why we collect it
We use your information to provide the service: to manage Google reviews, improve AI search visibility, respond to your enquiries, and report on results. We do not use your data for any unrelated purpose.
Phone calls
We may record sales calls for quality and note-taking purposes. Recordings and their transcripts are kept for up to 90 days and then deleted.
Legal basis
We process data to perform our contract with clients, to respond to enquiries you send us, and where we have a legitimate interest in running our business. Where consent is required, we ask for it.
Processors we use
We rely on third-party processors to deliver the service, including website hosting, payments via Stripe, and messaging and review platforms. Each processor processes data only as needed to provide their service, under their own terms.
We do not sell your data
We never sell your personal data to anyone. We only share it with the processors listed above as needed to run the service, or where required by law.
How long we keep data
Enquiry data is kept for up to 12 months if you don't become a client. Client data is kept for the duration of the subscription and up to 6 months after it ends, unless a longer period is required by law (for example, invoices and accounting records).
Your rights
Under the GDPR you have the right to access, correct, delete, restrict or object to the processing of your personal data, and the right to data portability. To exercise these rights, email joshua@summitpresence.com. You also have the right to lodge a complaint with a supervisory authority, such as the Bulgarian Commission for Personal Data Protection.
International transfers
Some of our providers process data outside the European Economic Area, including in the United States. Where this happens, we rely on appropriate safeguards such as standard contractual clauses.
Contact about your data
To request access to, correction of, or deletion of your data, email joshua@summitpresence.com and we will respond to your request.
Questions about this policy? Email joshua@summitpresence.com.